About Us
Why us?
Because you shouldn’t have to guess when it comes to your health
We know how hard it can be to manage your care, especially when you have both Medicare and Medicaid.
Understanding your benefits, knowing who to call first or which card to use when you need care can be confusing. We help you coordinate all the care and services you get, including making and preparing for medical appointments. Why? Because you shouldn’t have to guess when it comes to your health.
Because we understand what it takes to get you high quality care, when and where you need it
We have a great reputation for delivering access to high-quality care and helping our members get the most from the benefits we offer. Our Member Services staff speaks over 30 languages so when you call for help, you talk to someone who understands you. We believe that getting you the right care at the right time and in the right place makes all the difference. That’s why we’re here for you whenever you need us, and we’re willing to go the extra mile to make sure you’re taken care of.
Because our Model of Care is second to none
Our all-inclusive, team-based model of care adapts to the changing needs of each member. It is designed to treat the whole person, with a focus on individualized, culturally sensitive medical and non-medical support. Our clinically trained care managers visit you regularly in your home. This helps us to recognize and address issues early, to help you understand how to manage chronic conditions and to focus on your social and emotional well-being – while ensuring your safety and security.